Season 2, Episode 16

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The Chief of Staff topic isn’t going anywhere! In this episode we interview Jenna Miller, Chief of Staff at Betterworks to share her perspective on the Chief of Staff role. With all of the hype around this squishy and nuanced position, we’re making an effort to bring you the insight and perspective you’re looking for. Jenna talks about her recent promotion to Chief of Staff and the ways in which the CoS role differs from her experience as an Executive Assistant. She also unpacks her expectations vs the reality of the position now that she’s in the thick of it. One of her clear distinctions is that in the EA role, you experience “quick wins” as you focus primarily on executing tasks on behalf of your executive. While in the Chief of Staff role, your wins and rewards take a bit longer to come to fruition since your initiatives are focused on not only the executive, but the entire org.

This episode is of REACH is sponsored by Our Green House. We’ve all been there – the pressure of sending the “perfect gift” and struggling to find one that will come across as thoughtful and leave an impression, while also reflecting your company’s values (and wont take you countless hours to put together). Our Green House, a service used by thousands of assistants and administrative professionals, has you covered when it comes to corporate gifting. They offer luxury gifts curated for their visual appeal as well as eco-consciousness -- from cuddly creatures that new babies will love to snuggle, to elegant home spa experiences. Choose from their amazing, curated baskets or try out their “Make Your Own” option for a truly customizable experience. Our Green House also donates a portion of each purchase to one of twenty causes worldwide. Whether you’re welcoming a new employee, congratulating an expecting coworker or looking for the perfect gift for a client, Our Green House makes gifting simple while keeping it meaningful. Join companies like The Gates Foundation, Nike and MGM who utilize Our Green House for their corporate gifting needs. Visit and use code REACH10 for 10% off your order.

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